Star Quality Consultancy
A Message to My Clients and Partners
I’ve made the decision to close my hospitality consultancy and will no longer be trading. After years of supporting hotels, restaurants, their teams, and operators across the industry, it feels like the right moment to bring this chapter to a close.
It has been a privilege to work alongside so many passionate professionals — from independent owners to large hospitality groups — and I’m truly grateful for every project, conversation, and collaboration.
Although the consultancy is closing, my advice and experience continue to live on through my published books, which remain available on Amazon for anyone who may find them helpful.
Thank you for your trust, your energy, and your commitment to creating exceptional guest experiences. I wish you continued success in all that you do.
The book
The model we use when working with your organisation is based on the Goody Business Book Award winning and Amazon Best Selling Book “Star Quality Hospitality – The Key to a Successful Hospitality Business” which our founder Monica Or has written. Inside this book you will discover the common mistakes that are made by hospitality owner / managers.
You are given a host of practical tips and checklists that can be implemented immediately to resolve these issues which can also be downloaded for free.
