This year has been trying for all of us in hospitality and so to spread some festive cheer and to bring colleagues together Ioannis Pantelidis had the idea of singing The Twelve Days of Hospitality Christmas in aid of Hospitality Action. He put out a post on social media to see who would want to […]
Hospitality rises to the occasion once again with the Boutique Hotelier 2020 Champions Awards. For the past five years Star Quality Hospitality Consultancy has been the proud sponsor of the Boutique Hotelier Awards. This year the awards were held in a slightly different format due to Covid 19. This meant slightly different award categories in […]
I was delighted to have been a guest on the Redefine Hospitality Podcast – How to Improve Customer Experience. I was speaking with Alexander Novicov looking at how to improve the customer experience within hotels. We looked at strategies for hoteliers to do this, such as taking a proactive approach and researching their customers. From […]
The hospitality industry has been through turmoil over the last few months due to Covid 19 with it being one of the hardest hit industries. With the Government announcing the closure of hotels, bars and restaurants, back in March 2020 this has collapsed many businesses. However we have patiently waited it out and gradually there […]
Whilst we are still in lock down due to Covid-19, the hospitality industry is doing what it can to keep up morale during these unusual times. As other industries are eagerly waiting for the Government to announce how the country will be eased out of lock down, we know that the hospitality industry will be […]
Star Quality Hospitality
Star Quality Hospitality works operationally with the owner / managers of independent hotels and restaurants who need assistance with common hospitality issues such as ineffective systems and procedures, staffing problems and unhappy guests.
We will work with you to put together a strategy that .....
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