Last night’s Back to The Floor 4 raises £130,000 for Hospitality Action. This bi annual event brings together industry leaders, colleagues and associates to a fun filled night of service delights. 80 hospitality industry Chief Executives, Directors and Managers go Back to The Floor to serve their hospitality peers in a glittering banquet setting. I […]
I was delighted to be invited to attend the inaugural Triple H Awards and Shared Knowledge Day. The Triple H Awards was organised by MEG Events Ltd and sponsored by the UKHA and Housekeeping Today UK. The Triple H Awards stands for Hotel Housekeeping Honours and is the first award ceremony to celebrate the dedicated […]
At this year’s Institute of Hospitality‘s student event the Passion 4 Hospitality debate is about Artificial Intelligence and Robotics. There were five universities competing to debate this in front of a live audience and I was on the judging panel together with Howard Field FIH and Robert Richardson FIH. The teams that entered were from […]
What a week it has been with National Apprenticeship Week #NAW2019 and the great publicity that has been generated around hospitality apprenticeships in particular. It was great to have the opportunity to finish the week celebrating apprenticeships with Umbrella Training. National Apprenticeship Week ran from 4th to 8th March this year and is the annual […]
The hospitality industry is renown for its celebrity chefs who make a name for themselves with their TV shows and signature dishes, and it is the front of house staff who are merely seen as waiters, and seem to fall under their shadow. Although there is a whole art of service to being able to […]
Star Quality Hospitality
Star Quality Hospitality works operationally with the owner / managers of independent hotels and restaurants who need assistance with common hospitality issues such as ineffective systems and procedures, staffing problems and unhappy guests.
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- Taking the Star Quality Experience into Schools in Hong Kong and ChinaJun 17 - 2019
- Star Quality Experience at The GrandMay 23 - 2019
- Back to The Floor 4 raises £130,000 for Hospitality ActionApr 27 - 2019