As well as training their staff the basic principles I have also had the pleasure of training 16 of their staff from across their three restaurants, the WorldHost Principles of Supervising Customer Service Performance course. They are one of the first organisations to take part in this course which has just been launched. When asked what were some of the key things they have learnt on the course, they said:
“Positive Attitude towards Customers and Staff ” – Ayovi Koutouklui
“Leadership” – Md Moynal Haque
“Importance of having a Clear Vision” – Raju Gurung
Some comments on the training itself:
“Lovely day” – Shabab Uddin, “Enjoyed it” – Ayovi Koutouklui, “Fantastic Trainer” – Md Moynul Haque
For more information on the WorldHost Customer Service courses – visit my website
Taster sessions can be arranged or watch a short video clip of us in action.