I am delighted to announce that the Star Quality book trilogy has now been completed with my latest book ‘Star Quality Talent – Inspiring Hospitality Careers’.
With the impact of Brexit and the ever growing skills shortage that the hospitality industry is facing, I thought it was high time that the hospitality industry was promoted in a much more positive light. Showcasing the careers of hospitality professionals within our industry, from across the various sectors. This book shares stories, video interviews and advice on how to get involved and have a rewarding hospitality career.
The foreword has been written by Cyrus Todiwala OBE DL, Chef Proprietor Cafe Spice Namaste, and Celebrity Chef – Saturday Kitchen, The Incredible Spice Men. Those that know Cyrus, are aware of how passionate he is for our industry:
‘I am thrilled that Monica has put pen to paper and brought about this book which I hope inspires the youth, the adults, the retired and the aspiring to grasp a little about the many doors and avenues within our great industry that lie open…
I hope this book goes on to make massive waves and I wish every hospitality tutor, college, institute, industry body and association gets together and tells every aspiring individual to read this book.’
(Extract from the Foreword by Cyrus Todiwala)
This book is divided into three sections. The first section looks at the inspiring career stories of people who work in the industry, which gives an idea of its scope and scale. At the end of each career story there is a link to the full video interview that was carried out with these hospitality professionals.
The second section gives top tips and advice on how to get a job our industry, using the acronym HOSPITALITY. It reveals some of the tools that recruiters use, but don’t tell you about. The focus is very much on the soft skills, attitude, behaviour and social interaction that are expected of people working in this industry.
The third section looks at the training, support and guidance available throughout your hospitality career. Again, there are video links to interviews that were carried out with these organisations and these go into more detail about how they can help.
Fred Sirieix, General Manager, Galvin at Windows and also known for his roles as the First Dates Maitre d’ and Million Pound Menu Host says: ‘Passion, service and excellence go hand in hand to creating promising careers for all. Monica’s book is a must-read for anyone considering working in this vibrant, dynamic industry. Be inspired’.
Star Quality Book Trilogy
The Star Quality book trilogy consists of the following:
Star Quality Hospitality – The Key to a Successful Hospitality Business -Based on the model of a key, this focuses on your hospitality operations, suppliers, staff and guests
Star Quality Experience – The Hotelier’s Guide to Creating Memorable Guest Journeys – Using the 7 R’s model, this looks at the whole of the guest journey from the hotelier’s point of view of what you should be doing prior to your guest’s arrival, during their stay and what happens after they depart.
Star Quality Talent – Inspiring Hospitality Careers has just been published and is available on Amazon in both kindle and paperback formats.
Both Star Quality Hospitality and Star Quality Experience have been Number 1 Amazon Kindle Best Sellers for Business, Hospitality, Travel and Tourism. It would be great to see Star Quality Talent – Inspiring Hospitality Careers reach the Number 1 spot too!