Whilst we are still in lock down due to Covid-19, the hospitality industry is doing what it can to keep up morale during these unusual times. As other industries are eagerly waiting for the Government to announce how the country will be eased out of lock down, we know that the hospitality industry will be […]
Last week I attended the Independent Hotel Show and was delighted to bump in to lots of industry associates and clients also attending the show. It was at this event I was able to combine hospitality networking and awards celebrations all on one day! After the show on the first night are the Independent Hotel […]
Last night the Boutique Hotelier’s Personal Service Star Awards 2017 were presented to an audience of hoteliers and their staff at the Hilton London Olympia. These awards celebrate the hard work and dedication of the staff that work within the boutique hotels throughout the country. These individuals have gone above and beyond to give their […]
The Boutique Hotelier Awards always falls on the 1st night of the Independent Hotel Show and this is when the Personal Service Stars are awarded for their achievements and outstanding service. For the second year running, Star Quality Hospitality Consultancy sponsored the Customer Service Star of the Year Award and was delighted to present this […]
Once again it is Award Season for the Hospitality Industry and there are too many award ceremonies to mention and attend, although there are two awards that are very close to my heart. These are the ones that recognise the up and coming rising stars in our industry – these are the names we should be […]
Star Quality Hospitality
Star Quality Hospitality works operationally with the owner / managers of independent hotels and restaurants who need assistance with common hospitality issues such as ineffective systems and procedures, staffing problems and unhappy guests.
We will work with you to put together a strategy that .....
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