Last night the Boutique Hotelier’s Personal Service Star Awards 2017 were presented to an audience of hoteliers and their staff at the Hilton London Olympia. These awards celebrate the hard work and dedication of the staff that work within the boutique hotels throughout the country. These individuals have gone above and beyond to give their […]
The Boutique Hotelier Awards always falls on the 1st night of the Independent Hotel Show and this is when the Personal Service Stars are awarded for their achievements and outstanding service. For the second year running, Star Quality Hospitality Consultancy sponsored the Customer Service Star of the Year Award and was delighted to present this […]
Once again it is Award Season for the Hospitality Industry and there are too many award ceremonies to mention and attend, although there are two awards that are very close to my heart. These are the ones that recognise the up and coming rising stars in our industry – these are the names we should be […]
Star Quality Hospitality
Star Quality Hospitality works operationally with the owner / managers of independent hotels and restaurants who need assistance with common hospitality issues such as ineffective systems and procedures, staffing problems and unhappy guests.
We will work with you to put together a strategy that .....
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