In the turbulent times we are in with the onset of Covid 19 and the rapid progression of this virus it is time to relook at the way we operate our hospitality businesses. With the increase measures that the UK Government has put in place with regards to social distancing and with their announcement on […]
Last night’s Back to The Floor 4 raises £130,000 for Hospitality Action. This bi annual event brings together industry leaders, colleagues and associates to a fun filled night of service delights. 80 hospitality industry Chief Executives, Directors and Managers go Back to The Floor to serve their hospitality peers in a glittering banquet setting. I […]
Last night I was delighted to host my official book launch for ‘Star Quality Talent – Inspiring Hospitality Careers’, my latest book. Held at Cafe Spice Namaste with Chef Patron Cyrus Todiwala OBE DL, it was a way to celebrate not only the launch, but also to thank those that contributed to the book. The […]
Hospitality Action is the Hospitality Industry Benevolent Organisation. This charity offers vital assistance to all those who work, or have worked within the hospitality industry. Their Hospitality Action 180 Club #HA180 was launched to celebrate the 180 years that Hospitality Action has been established. Since 1837 Hospitality Action has assisted those that face serious difficulties […]
Last night at Grosvenor House it was Back to the Floor with Hospitality Action. For the third time esteemed Hoteliers and the great and the good from the hospitality industry put on their aprons and served 370 of their hospitality colleagues. This time the event was held in The Great Ballroom. An iconic venue for an […]
Star Quality Hospitality
Star Quality Hospitality works operationally with the owner / managers of independent hotels and restaurants who need assistance with common hospitality issues such as ineffective systems and procedures, staffing problems and unhappy guests.
We will work with you to put together a strategy that .....
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