Nearly everyone has a smart phone these days and will have Facebook, Twitter LinkedIn, Google +, and / or Instagram to name just a few of the social media apps loaded on their phone. People will use these tools to interact with one another, at first it was just with friends, now it is with […]
I am delighted to announce that the Institute of Hospitality London Branch have agreed to be the headline partner for the HACCC 2015 – the Hotel and Catering Challenge Cup. This is an annual event organised by Paul Gilley from CC Festivals and is great day out for all involved with hospitality. Throughout the day […]
International Women’s Day is on the 8th March 2015 and this year’s theme is “Make It Happen”. Throughout the world there have been events to celebrate the achievement of women and encourages effective action for advancing and recognising women. Earlier this week I attended an event run by Women 1st who support women who aspire […]
I do a lot of work with my clients on creating a positive first impression and immediately they assume I am talking about their grooming standards and use of body language when they interact with their guests. This is all very important, and I do talk about this however I also bring to the attention of […]
Last night I was delighted to hold my official book launch of ‘Star Quality Hospitality – The Key to a Successful Hospitality Business’ at 510 Below in Fulham. This is a newly opened Gin Bar which has 40 different gins and can be found downstairs from Manuka Kitchen which is in the Michelin Guide. My book […]
Star Quality Hospitality
Star Quality Hospitality works operationally with the owner / managers of independent hotels and restaurants who need assistance with common hospitality issues such as ineffective systems and procedures, staffing problems and unhappy guests.
We will work with you to put together a strategy that .....
Popular TagsHospitality Customer service Star Quality Experience Star Quality Hospitality WorldHost
Stay In The Loop
Enter your best email address below for our latest updates.
- What makes you #HospitalityProud?May 5 - 2020
- Good Food Doing Good – The vulnerable helping the vulnerableMar 20 - 2020
- It is time to reinvent your hospitality businessMar 19 - 2020