The prestigious Cafe Royal reopened this week as a luxury 159 bedroom hotel. In keeping with its glamour and style this infamous building has been restored to its former glory and the legacy lives on. Last night I was invited to have dinner at Cafe Royal in the Ten Room. As you enter the main […]
The Shampan Group comprises of three fine dining Indian Restaurants in the South East: Shampan 2 is located in Bromley Shampan 3 is located in Welling Shampan 4 – Shampan at the Spinning Wheel is located in Westerham. Their newest restaurant is Shampan at The Spinning Wheel which has been opened for just over a […]
Last night, on behalf of the Institute of Hospitality London Branch as their Vice Chairman I was hosting their Aspiring Manager Awards Dinner together with Antonio Fernandes FIH, which was held at The Langham Hotel, London. The event was attended by students, Hospitality Managers, General Managers and Directors of companies representing some of our top […]
This afternoon I had a meeting with my associate Susannah Fields and we decided to meet in a cafe in Covent Garden as all we wanted was a cup of tea and a cake. So having had a look at the website of Notes Cafe we thought that would be a convenient place to meet. I […]
This evening’s episode had a much better focus on the trainees which was good to see – glad that Channel 4 acknowledged my tweets about this! So far the restaurant had two tables that did not pay and front office had one room that did not pay due to a noisy dog. As expected Food […]
Star Quality Hospitality
Star Quality Hospitality works operationally with the owner / managers of independent hotels and restaurants who need assistance with common hospitality issues such as ineffective systems and procedures, staffing problems and unhappy guests.
We will work with you to put together a strategy that .....
Popular TagsHospitality Customer service Star Quality Experience Star Quality Hospitality WorldHost
Stay In The Loop
Enter your best email address below for our latest updates.