The big event for today was a surprise wedding where the guests thought they were coming for a birthday celebration so all the mentors were heavily focused on organising that. Kim was back from being sick although it appears she got out of the wrong side of the bed, laying in to her two trainees […]
This evening’s episode had a much better focus on the trainees which was good to see – glad that Channel 4 acknowledged my tweets about this! So far the restaurant had two tables that did not pay and front office had one room that did not pay due to a noisy dog. As expected Food […]
So tonight’s episode saw the introduction of Jimmy Carr as the Events Manager – running a doggy fashion show, and Kirsty Allsop with her bag of tricks taking up her position on Concierge. David came on board as a new replacement trainee and was very appreciative of his second chance. The main focus was on […]
So the first episode of HotelGB was aired this evening. HotelGB is in fact the Bermondsey Square Hotel which has been taken over for two weeks by the film company Optomen. The celebrity teams are headed up by Gordon Ramsay and Mary Portas. Gordon’s team are looking after the Kitchen, Restaurant, Bar and Gym, whilst […]
Star Quality Hospitality
Star Quality Hospitality works operationally with the owner / managers of independent hotels and restaurants who need assistance with common hospitality issues such as ineffective systems and procedures, staffing problems and unhappy guests.
We will work with you to put together a strategy that .....
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