Over the last couple of months I have had the pleasure of working with staff at The Royal Society of Medicine, training them on the WorldHost Principles of Customer Service Course. So far I have trained 70 of their team members and managers from their Events, Restaurant, Kitchen, Housekeeping, Reception and AV teams. Training has […]
I have been training the staff at the award winning Shampan Group the WorldHost Principles of Customer Service course. All their staff that have attended this training have passed the course. As well as training their staff the basic principles I have also had the pleasure of training 16 of their staff from across their […]
The Shampan Group comprises of three fine dining Indian Restaurants in the South East: Shampan 2 is located in Bromley Shampan 3 is located in Welling Shampan 4 – Shampan at the Spinning Wheel is located in Westerham. Their newest restaurant is Shampan at The Spinning Wheel which has been opened for just over a […]
Star Quality Hospitality
Star Quality Hospitality works operationally with the owner / managers of independent hotels and restaurants who need assistance with common hospitality issues such as ineffective systems and procedures, staffing problems and unhappy guests.
We will work with you to put together a strategy that .....
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