I am delighted to announce that the Star Quality book trilogy has now been completed with my latest book ‘Star Quality Talent – Inspiring Hospitality Careers’. With the impact of Brexit and the ever growing skills shortage that the hospitality industry is facing, I thought it was high time that the hospitality industry was promoted in […]
I would like to introduce you and invite you to meet our Star Quality Hospitality Consultancy Teddy… Star Quality Hospitality Teddy naming competition This teddy is the latest edition to our Star Quality Hospitality Consultancy family although as yet has no name. So we are launching our Star Quality Hospitality Consultancy Teddy naming competition. To […]
Last week I received the very first copies of my second book ‘Star Quality Experience – The Hotelier’s Guide to Creating Memorable Guest Journeys’. As it was such a momentous occasion I videoed myself opening the box I received from the publisher. You can view this video on YouTube. My book went live on Amazon for […]
For those of you that are following me on Twitter and Facebook you will have seen that for the last month I have been offering a Star Quality Hospitality book give away on Goodreads. Ten lucky followers will receive a signed copy of my first book ‘Star Quality Hospitality – The Key to a Successful […]
Star Quality Hospitality – Helping to Deliver the 5 Star Experience featured in the ‘Welcoming The World’ programme The British Hospitality Association have produced a news-style programme in partnership with ITN Productions called ‘Welcoming The World’ which was launched at their Hospitality and Tourism Summit 2016 today in front of over 500 industry leaders. Introduced by […]
Star Quality Hospitality
Star Quality Hospitality works operationally with the owner / managers of independent hotels and restaurants who need assistance with common hospitality issues such as ineffective systems and procedures, staffing problems and unhappy guests.
We will work with you to put together a strategy that .....
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- Taking the Star Quality Experience into Schools in Hong Kong and ChinaJun 17 - 2019
- Star Quality Experience at The GrandMay 23 - 2019
- Back to The Floor 4 raises £130,000 for Hospitality ActionApr 27 - 2019