Hot off the press the Star Quality Experience online courses are now available in the Upskill People Store. Based on the Amazon best selling book ‘Star Quality Experience – The Hotelier’s Guide to Creating Memorable Guest Journeys’ this has now been developed by Monica in to two series of online courses. Star Quality Hotel Experience […]
UpSkill People launch their Managing People Series at Shangri La at The Shard. As you enter, a wonderful breakfast is served on the 35th Floor of this iconic London venue. A great setting to network and chat with fabulous views across the river. After breakfast it is off to the ballroom to discover how to capture the […]
The Institute of Hospitality run regular webinars for their members to take part in which contributes to their continuing professional development. The latest webinar was run by Pete Fullard who is the Managing Director for Upskill People and he spoke about ‘Truly changing behaviour with e-learning’. During the questions at the end he explained how Star Quality Hospitality […]
The 6th April 2017 is the milestone date that should be on everyone’s mind who is involved in Apprenticeships. This is when employers need to have registered for their Apprenticeship Levy in readiness for the new apprenticeship standards that come in to effect on the 1st May 2017. As with any change there is often […]
Star Quality Hospitality
Star Quality Hospitality works operationally with the owner / managers of independent hotels and restaurants who need assistance with common hospitality issues such as ineffective systems and procedures, staffing problems and unhappy guests.
We will work with you to put together a strategy that .....
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